FAQs

Frequently Asked Questions

FAQ – FlowMaster

No – installation is carried out by qualified cellar technicians.

There is no long term contract – simply give one month’s notice and the equipment will be removed by BeerTech UK.

If rented, any faults are covered by BeerTech UK. We have over 160 cellar technicians available nationwide to service any problems that arise.

The system is fully guaranteed for 12 months, and thereafter a maintenance contract is offered for £50 per site per year.

The system requires 1 unit per keg being used. e.g.1 Lager, 1 Guiness, 1 Cider, 1 John Smiths, would require 4 units

Obviously it depends on your draw, but in our experience an average pub loses 26 pints at line clean and based on average cost price (around £1.20 per pint ) you can expect to sell at least 960 extra pints year on year, (over and above the other benefits).

Generally between 1½ to 2 hours

Not in the slightest, and as indicated over time we can improve the quality.

Simply call us FREE on 0800 328 9533 for further information, or if you prefer email us or use our enquiry form.

FAQ – SmartCellar

Yes, though more savings will be made during the warmer months

Yes, the system monitors this to save as much electricity as possible, while still keeping the beer in the keg at 12 deg.

By using your own p per kw, size of condenser and duty cycle, the accounting app. uses these to work out the savings individually for your own pub

Yes, for two years after which another year is offered for £100.00.

FAQ – FlowMeter

This is carried out by our technicians, although it’s perfectly possible to personally carry this operation. We can provide full installation instructions

Yes, for a period of 12 months

The display unit displays the pint totals since the system was reset for each product

We provide a memory card that is slotted into a computer, which is then read as a standard XL sheet, showing the total for each product, and the exact time each pint was poured. Each product has a sperate file with the total number of pints poured totalled at the bottom

The system can be reset at the beginning of a shift, daily, weekly or even monthly. It simply depends on what information you wish to look at on the XL sheet

The system can be paused during the line clean so as to not affect the totals.

No, we provide a PIN number for the system to only allow access to only the owner, manager or stocktaker

It can record up to 12 separate beers in one cellar.

We provide a full manual for this

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